Access Services - Full Time Days

Position Summary:

Functions as the initial point of contact. Interviews patients to gather demographic and financial data. Establishes a patient record and medical record number. Provides information relative to Advance Directives, Patient Rights and benefits assignment. Is knowledgeable of compliance policies and requirements. Demonstrates the ability to solve problems/issues independently. Obtains certification and referrals from insurance carriers as required. Analyzes patients’ financial responsibility and attempts to collect at time of service. Provides these services in a manner that consistently exceeds the expectations of the customers we serve.

Years of Related Experience:

• Minimum: 0-1
• Preferred: 2-4

Licensure/Certification/Education (Required):

• Education: High School Graduate/Equivalent
• Knowledge of Medical Terminology
• Excellent Communication Skills
• Basic Computer Skills

This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.