Administrative Assistant (eICU)
Location: Steward Health Care
Posted Date: 2/3/2021Steward's eICU Program connects its hospitals through innovative technology to provide a level of exceptional patient focused care. The eICU technology allows for ICU patient monitoring throughout the Steward system from a remote location. The eICU Program provides around-the-clock RN coverage and intensivist coverage from 7 p.m. to 7 a.m.
Job Description: This position is responsible for overseeing all operational aspects of the day-to-day administrative functions of the Steward eICU Program to include: management of Health Care Aide’s (HCA’s), eICU schedule creation, office planning, staff on-boarding, calendar management for leadership, management of the provider credentialing process, state licensing, office protocol, establishing standards for office operations and procedures, equipment and supply ordering and accounts payable and more.
* Manage the daily operations of the Steward eICU Program to include: onboarding, * Manages staffing to ensure appropriate coverage at all times, hires staff as necessary and coordinates scheduling. * Prepare PowerPoint Presentations for Program meetings. * Provide administrative support to senior leadership within the eICU Program to include: calendar management, booking travel, etc. * Manage the credentialing and state licensing process for all eICU providers. Communicate with providers, CVO, etc. to ensure that new hire credentialing and re-credentialing for providers runs smoothly.
* Associates degree preferred or equivalent amount of education and experience. * Two to five years’ experience within a supervisory role in a healthcare environment. * Excellent computer skills including familiarity with MS Office Suite. * Strong communication skills. * Strong interpersonal and telephone skills required. * Ability to analyze operational issues and solve them creatively.