The Patient Access Clerk arranges for the efficient and orderly admissions of all patients while also insuring that patient information is collected and that patients are aware of hospital policies and procedures. Patient Access Clerks interview incoming patient or representative and enters information required for admission into computer database, while also distributing appropriate information to ancillary departments. Must be able to demonstrate the knowledge and skills to provide service appropriate to the age of the patients seen on his or her unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and poses the ability to assess data reflective of the patients' status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age specific needs, and to provide the service needed as described in the unit's policies and procedures and skills check list.
EDUCATION AND EXPERIENCE REQUIREMENTS
- High School Diploma or equivalent
- Experience with medical terminology and billing preferred, either hospital or physician office. Experience working with physician orders and order entry a plus
- Must have professional appearance, good communication skills, friendly personality and a positive attitude. Must follow oral and written instructions and be able to maintain a pleasant personality under pressure
Steward Health Care complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability.