Functions as the initial point of contact. Interviews patients to gather demographic and financial data. Establishes a patient record and medical record number. Provides information relative to Advance Directives, Patient Rights and benefits assignment. Is knowledgeable of compliance policies and requirements. Demonstrates the ability to solve problems/issues independently. Obtains certification and referrals from insurance carriers as required. Analyzes patients’ financial responsibility and attempts to collect at time of service. Provides these services in a manner that consistently exceeds the expectations of the customers we serve.
Related work experience needed to perform this job successfully.
List any license, certification or education required for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)
List any license, certification or education preferred for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)
|Specialized Skills (Required):|
List the minimum specific knowledge and skills necessary to perform this job (e.g., homecare exp., med/surg exp., basic accounting principles/practices, spreadsheets, word processing, etc.)
|Specialized Skills (Preferred):|
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Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.