Job Description

Location: St. Elizabeth's Medical Center
Posted Date: 1/30/2020
Cafeteria Aide, Per Diem, Day and Evening Shift (6:30AM to 3:00PM), Weekends and Holidays As Needed

Position Function:
Maintains all service areas (i.e.; deli station, steam table, salad bar, beverage station, breakfast bar, dessert station, yogurt bar, donut station, etc.)
To ensure all café customers are served quality food.

Job Relationships:
Supervised and reportable to Retail and Café Manager.
Must be able to effectively communicate with visitors, patients and other hospital staff.

Authority:
To be able to maintain a clean and safe eating environment in the cafeteria with good, courteous service.


IV. A. Responsibilities/Essential Functions:

1.) "Provides superior customer service to internal and external clients, customers,
and patients as referenced in the Service Excellence Standards."

Maintains all service areas in a timely manner ensuring that customers are served quality food.
Prepares and cuts pre-plated items for customer’s consumption.
Prepares potions and serves food using proper recipes and guidelines.
Sets up all food service stations using proper guidelines.
Greets customers and employees with courtesy and friendliness.
Assembles all necessary products and utensils for all service areas in a timely manner.
Reports to supervisor/manager food products of questionable quality (raw or cooked) to ensure quality standards.
Relinquishes all service stations as needed or as requested by a supervisor.
Maintains a “Clean As You Go” attitude by keeping a clean and neat work area.
Maintains clean and sanitary equipment/utensils using prescribed cleaning methods.
Adheres to sanitational guidelines to prevent food born illnesses and spread of infection.
Uses proper hand washing techniques.
Utilizes and stores cleaning agents properly.
Cleans tables and chairs as needed in dining area.
Attends all staff meetings and in-services scheduled by supervisor.

B. Responsibilities/Non-Essential Functions:
Garnishes all food service stations using proper guidelines.
Serves all special items as requested by a supervisor.
Covers, labels and dates food in containers.
Refer all customer questions or complaints to manager.
Stock all trays and silverware at entrance to café.
Ensure that all coolers are stocked throughout the day

Reporting Requirements:
Notify any manager of spills in café immediately.
Notify manager of any customer requests or complaints.
Report any faulty equipment or any questionable food items to manager.
Report any overings or refunds on register to a manager.

Accountability:
Shall be accountable for maintaining all service areas to ensure customers get quality food.
Shall be accountable for maintaining a clean and safe dining room.
Accountable to manager if any foods (raw or cooked) quality is questionable.


VII. Qualifications:

Minimum Education:

High School or GED equivalent
Must be able to read and write English

Minimum Experience:
Previous experience in food service preferred, but willing to train if necessary.

Minimum skills/abilities:
Must be friendly and courteous to all customers.
Must be able to follow instructions and recipes with accuracy.
Ability to read and speak English.

Certification/Licensure:
None


Training:
On-going training and in-services required.

Special Qualifications:
Pleasant and cheerful attitude.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Application Instructions

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