Clinical Coordinator, Pharmacy Services - Full Time
Under the general supervision of the Director of Pharmacy, responsible for the establishing and maintaining patient care services provided by the Department of Pharmacy at Norwood Hospital.
Reports to the Director of Pharmacy.
1. Graduate of accredited School of Pharmacy.
2. Licensed pharmacist in the Commonwealth of Massachusetts.
3. Doctor of Pharmacy degree or Bachelor of Science degree with equivalent experience required.
4. Advanced degree (MS, MBA) and/or residency preferred
5. Minimum 3 years of patient care experience required.
6. Excellent organizational and communication skills required.
1. TEAM WORK
A. Involves other departments in project planning and implementation.
B. Supports others in the Pharmacy department and provides help and assistance when possible.
C. Regularly attends and participates in team and/or departmental meetings and activities.
D. Keeps others in the department informed of relevant information.
E. Regularly offers and requests constructive feedback and coaching.
F. Establishes and maintains effective working relations.
2. SERVICE EXCELLENCE (both internal and external)
A. Welcomes patients/customers/employees in a warm, friendly manner.
B. Actively listens and constructively responds to questions and concerns in a timely manner.
C. Ensures that the dignity of the patient/customer/employee is maintained at all times.
D. Abides by and upholds the hospital’s service excellence standards.
E. Respects the diversity of the patient/customer/employee population.
F. Demonstrates safe and effective use of equipment. (MediTech, Pyxis, fax, copier, software programs)
1. Develop, promote, maintain, and evaluate patient care services to achieve appropriate care standards, quality improvement and cost savings.
2. Review all non-formulary requests and provide overall formulary management.
3. Develop and maintain and ongoing, systematic drug utilization evaluation (DUE) program.
4. Participates in performance improvement activities using evidence-based practice.
5. Summarize and assist in the documentation of reported adverse drug reactions; develop and maintain a surveillance program for adverse drug reactions.
6. Act as Secretary of the Pharmacy & Therapeutics Committee.
7. Disseminate information through intermittent distribution of department, committee or hospital newsletters.
8. Provide pharmaceutical services to the patients in the ICU.
9. Collaborate with the Steward Clinical Coordinators group to establish system-wide clinical initiatives.
10. Collaborate with group purchasing organization to provide optimal medication use management.
11. Establish and maintain a staff development program.
12. Coordinate in-service education, drug information, competency validation, and other educational services for medical and nursing staff.
13. Serve as a preceptor for experiential education students from Schools of Pharmacy.
14. Demonstrate thorough knowledge of patient’s right to confidentiality.
15. Attends meetings as required.
16. Enhances professional growth and development through participation in educational programs, in-service meetings, workshops and professional affiliations.
17. Adjust schedule as necessary in view of fluctuations in workload.
18. Maintains statistics for BMV and CPOE monitoring.
19. Performs wireless testing and trouble-shooting with the Pharmacy.
20. Update and maintain bar-code associations.
21. Assist Informatics pharmacist with MediTech dictionary maintenance to update formulary, BMV and CPOE.
22. Assist Informatics pharmacist with First Data Bank updates for NH.
23. Prepare training documents and schedule inservicing of Pharmacy staff.
24. Represent Pharmacy on the CPOE build work group.
25. Perform other related duties as assigned or requested by the Director of Pharmacy.