Job Description

Posted Date: 11/21/2019

POSITION SUMMARY:

Works in conjunction with the Laboratory Director to ensure quality of testing and direct supervision of the Core Laboratory (Chemistry/Hematology). Must maintain accurate test results, quality control and ensure compliance with regard to regulatory agencies.

KEY RESPONSIBILITIES:

  • Provides direct supervision of personnel and function of department
  • Ensures adequate staffing ratios/division of workload/scheduling
  • Establishes policies and procedures for section
  • Ensures accurate test results through performing quality system checks, result review, and regulatory compliance throughout section
  • Performs competency testing and training along with performance evaluations

Job Responsibilities/Competency:

  • Obtains and processes specimens for laboratory testing according to department/section policy and procedures.
  • Verifies accuracy of test specimen before testing.
  • Performs technical procedures as required by department or director.
  • Performs all testing in a timely manner as established by departmental policy and performs all test with confidence.
  • Inspects instruments and verifies that equipment is in proper working order before testing.
  • Insures that test results correlate with each other and the patient’s clinical situation.
  • Ensure accurate results through supervision of entire testing process: pre-analytical, analytical, post-analytical, and related functions and systems within.
  • Follows and audits the Hospital critical value procedure.
  • Demonstrates proficiency in performing all computer tasks associated with job responsibilities.
  • Performs scheduled maintenance to assure proper operation of equipment and records the procedures performed.
  • Performs quality control and quality assurance procedures and instrument checks correctly.
  • Performs analytical and decision making functions with minimal supervision.
  • Has working knowledge of the theory of laboratory procedures.
  • Prepares and presents continuing education for department personnel.
  • Applies step-by-step problem solving and thinking patterns
  • Supervises laboratory personnel as assigned to provide direction, support and technical ability to others.
  • Audits the performance of all personnel in the department.
  • Establishes quality systems to ensure departmental goals are met and corrective action is taken if needed.
  • Responsible team member for scheduling and payroll
  • Performs other related duties as assigned.

Department Specific Responsibilities

Section: Core Lab (Hematology/Chemistry)

  • Assure that the Morton Core Laboratory maintains equipment, staffing and procedures to meet the needs of the Hospital and community.
  • Provide leadership to staff to assure all testing meets and exceeds CLIA, CAP, JC and MA State standards.
  • All CAP checklists required for inspection are utilized and followed. All checklists are prepared for inspection process with all required elements
  • Participates in all accreditation inspections, including peer inspections
  • Responsible for all inventory management, including ordering, organizing, and maintain supply stock
  • Responsible for all instrumentation management including maintenance and troubleshooting
  • Ensures the Steward Morton Hospital is in compliance with these standards.
  • Participate in all negotiations with Vendors including but not limited to financial, budget, quality related issues, and supply concerns.
  • Work with nursing and the medical staff with regard to quality systems, Core Lab related issues and patient safety.
  • Work with Medical Director to ensure that all Core Lab issues are reported and corrective action taken when needed.
  • Is the primary source for all training and assessment of personnel in the Core Lab especially when new procedures and equipment are introduced into the department.
  • Works with the Oncology and Infectious Disease departments to provide specialized testing for this patient population.
  • Participate in the maintenance of LIS Meditech Dictionaries within varying committees and active IT ticket process
  • Supervises other areas of the laboratory at the discretion of the Admin Director including but not limited to Microbiology, Immunology, and Point of Care Testing
  • Works with Laboratory Leadership team to ensure compliance with all Steward and Morton requirements including but not limited to Steward University, HR Compliance, etc

Management of Time and Resources:

  • Completes work assignments within an acceptable time frame.
  • Uses time and resources to the best possible advantage for successful completion of job responsibilities.
  • Develops and maintains efficient working relationships
  • Is reliable in respect to attendance.
  • Is Reliable in respect to punctuality
  • Recognizes the importance of team efforts and partners with others to achieve positive outcomes
  • Uses all laboratory staff as a resource to create a productive workflow
  • Uses effective, respectful communication both with intra/interdepartment staff to promote a positive work environment

Quality:

  • Records, tracks, and analyzes all Quality Control, Improvement, and Assurance data. Any metric required by acceditating agencies, directed by Admin Director or Medical Director is recorded and used to maintain and improve functions with in the laboratory.
  • Participates in the Labotatory Quality Control Improvement process through meetings, QI forms, and process improvement functions.
  • Responsible for TJC/CAP/accrediting agency requirements, including evidence, documentation, and inspection participation.
  • Is part of a team effort to ensure quality services.
  • Offers creative solutions or alternatives to issues or concerns.
  • Produces quality results.
  • Continually strives to improve the quality of work.
  • Accepts responsibility for all work performed and takes appropriate corrective action as needed.

CUSTOMER SERVICE SKILLS:

  • Is cooperative in interactions, treating customers with courtesy, respect and compassion.
  • Is patient when responding to questions and answers questions appropriately.
  • Responds to requests in a timely manner.
  • Handles interruptions in a skillful way.
  • Maintains a professional appearance and demeanor.
  • Strives to prevent/resolve customer concerns to the customer’s satisfaction

REQUIRED KNOWLEDGE & SKILLS:

  • Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: in-services, formal educational programs, other work groups and on-the-job training).
  • Attends and participates in staff meetings and in-services and/or reviews documentation as required.
  • Assists in the orientation of others and actively participates in mentoring.
  • Performs analytical and decision making functions with minimal supervision.
  • Recognizes and seeks assistance/consultation when appropriate.
  • Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues.
  • Possesses awareness of programs/services provided by Hospital and where they are located.
  • Understanding of Accreditation requirements, i.e. CAP checklists

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

Required Qualifications:

  • MT/MLS (ASCP) Certification with Bachelor’s Degree or equivalent Certification
  • 3-5 years of Clinical Laboratory experience

Preferred Qualifications:

  • MT/MLS (ASCP) Certification with Bachelor’s Degree or equivalent Certification
  • 3-5 years of Clinical Laboratory supervisory experience

Application Instructions

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