Job Description

Steward Health Choice is dedicated to improving the health and well-being of the people and communities we serve.

Steward Health Choice believes in a personal approach to health care right in your community. We built our health care plan around you. Our goal is to give you quality health care, programs, and services to support you on your path to wellness.

Steward Health Choice provides exceptional customer service and culturally competent care through:

  • Compassionate and responsive member services team
  • Collaboration with community physicians to help members get the health care they need.
  • Providing culturally competent health care, including extensive translation and interpretation services
  • Health programs to help members and their families stay healthy

Position Purpose: This position is responsible for a variety of duties related to the provisioning, onboarding, and support of all claim environments and supporting interfaces.


  • Provide development support for a variety of products and processes
    • Interfaces between internal systems
    • Interfaces with 3rd parties
    • Report development, design and optimization
    • Database structure
    • Release management
  • Provide mentorship, cross training and leadership to team members
  • Support job monitoring software and document methods of resolve
  • Team priority setting and estimation support, driving to meet committed timelines
  • Assess staffing levels and needs, generate justification models to support short and long term solutions
  • Support closure of tickets from operations for ad hoc data requests, product enhancements and modifications to products, processes or related interfaces
  • Develop and maintain SSIS packages to import data from various 3rd party vendors and to export data in a variety of standard formats that meet both business and state contractual requirements
  • Identify opportunities for legacy package improvements, build out plan for redesign
  • Create and maintain SQL databases, tables, views and other database objects
  • Document processes workflows, training materials and other standard IS documentation
  • Troubleshoot and fine tune stored procedures for optimal performance
  • Hold team members accountable to expectations including quality, ticket management, testing, and code review

Education / Experience / Other Requirements


  • This position requires a Bachelor’s degree in a Computer Science related field with additional exposure to health plan claiming environments, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of this position

Years of Experience:

Three years of experience in healthcare, analytics, statistical analysis (regression, KPIs, sampling, risk analysis), performance improvement or data and outcomes measurement; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of this position is strongly preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position.

  • At least five (5) years’ experience using T-SQL (SPROCS, Functions, Triggers, CTEs, Tuning, etc.)
  • At least five (5) years’ experience using Visual Studio .NET/C# solutions including, Business Intelligence projects (SSRS, SSIS, etc. - BIDS, SSDT, etc.)
  • At least five (5) years’ experience using Visual Studio .NET/C# solutions
  • Experience supporting Microsoft BizTalk configurations, orchestrations, and packages a plus
  • Experience supporting Business Intelligence projects (SSRS, SSIS, etc. - BIDS, SSDT, etc.) a plus
  • Experience supporting Cognizant QMU/CMU, Claim Test Pro, Encounter Data Management (EDM), Networx Pricer, Optum CES, 3M Pricer, Claims Workflow customizations a plus
  • Experience with Team Foundation Server, RedGate, JAMS, GIT and Visio a plus
  • Experience in a supervisory role a plus

Specialized Knowledge:

The position requires a high attention to detail and ability to work under pressure, in conflict situations, and under strict deadlines. Additional skills and knowledge include:

  • Design develop, and deploy software solutions that address the needs of stakeholders and are consistent with HIPAA, industry, state and federal standards
  • Analyze and verify customer requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
  • Utilize various technologies (MS BizTalk, MS SSIS, EdiDev, etc.) that support the development and maintenance of ETL solutions, which exchange data with external trading partners (Vendors, providers, and health care regulators, etc.) using a variety of proprietary and standardized interchange formats (ANSI X.12 EDI 837i,p,d, 834, 835, 278, 270/271, JSON, XML, CSV/Pipe, Tab, etc.)
  • Utilize Microsoft web based development technologies including ASP.NET (MVC 5/6 and/or Web Forms, C#/.NET Framework 4.52/4.6, AJAX, HTML 5/6, CSS3, JavaScript, JQuery 3, Bootstrap) to create integrated enterprise managed care applications and solutions
  • Query data from SQL Server 2008 R2 through 2017 Enterprise databases
  • Develop complex stored procedures, functions, dynamic SQL, CTEs, triggers, etc. in SQL Server T-SQL
  • Utilize MS Visual Studio and TFS in an agile team oriented development environment
  • Experienced with ETL best practices and technologies including Microsoft SQL Server Integration Services (SSIS)/Microsoft Data Transformation Services (DTS)
  • Knowledge of advanced relational database design concepts
  • Create ERDs, data dictionaries, process models, specifications, diagrams, and charts
  • Familiar with query tuning and with evaluating and configuring other DB performance tuning techniques through the use of Indexes, staged data, and other optimization methods
  • Adaptable to dynamically changing environments
  • Work cooperatively, positively, and collaboratively with interdisciplinary teams including business customers
  • Ability to produce under stressful situations
  • Ability to manage multiple tasks and prioritize work to adhere to deadlines and within identified time frames
  • Experienced and familiar with managed health care systems, processes, procedures, practices and measures (ex. member enrollments, services provided to members, member demographics, claims/encounters, prior authorizations, provider, quality, clinical, crisis, utilization metrics and meta data, etc.)
  • Familiar with ITIL Service Delivery and Lean Six Sigma best practices

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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