Screens all self pay patients identifies solution and facilitates patient payment and or solution application process
Collects and verifies patient demographic, insurance eligibility and financial information/responsibility and accurately documents in hospital computer system.
Identifies current and prior patient responsible balances educates patients on their financial responsibilities and collects the same. Assists patients in establishing secured installments plans when applicable. Interviews patients bedside as needed to facilitate timely and effective payments and/or complete insurance solution application process.
Associates degree preferred, High school diploma or equivalent required
2-3 years in hospital registration/billing office/clinic with a current working knowledge of registration, insurance and billing requirements
Excellent customer Service/communication skills required
Bilingual in Vietnamese, Spanish, Haitian Creole highly preferred