I. Position Function:
Process and perform routine and specialized laboratory testing on blood, urine, tissue and other body fluid secretions.
Proficiently functions as a technologist in one or more of the following areas:
- Clinical Chemistry
- Clinical Hematology
- Clinical Microbiology
- Blood Banking or Serology
Works collaboratively as a team to monitor and maintain instrumentation, ensure appropriate quality control and to continuously pursue quality improvement in all aspects of laboratory function.
Interfaces with staff and health care providers as required to meet customer expectations for laboratory service.
II. Job Relationships:
Reports to section Supervisor.
Works collaboratively with staff in the following departments:
- Specimen Processing
- Customer Service
To report and/or reject specimen results as related to acceptable completion of preventive maintenance and quality control protocols.
To request assistance as necessary from the Supervisor or Clinical Engineering.
To discuss patient test outcomes with the patient's health care provider.
IV. A. Responsibilities/Essential Functions:
1.) "Provides superior customer service to internal and external clients, customers,
and patients as referenced in the Service Excellence Standards."
Demonstrates multitasking abilities as a contributing member of a multi-disciplined laboratory section.
Supports medical center and departmental mission of excellence in service by continuously pursing quality improvement.
Follows established procedures to perform routine, STAT or special tests recording all results accurately and meeting standards for complete and timely reporting.
Demonstrates competence in all scheduled test protocols by successful challenge on periodic and annual basis.
Demonstrates understanding of bodily processes as they relate to laboratory testing.
Is able to correlate and evaluate testing with laboratory data available on an individual patient basis for the purposes of troubleshooting and possible follow up with clinicians.
Is able to successfully troubleshoot methodology failures.
Exhibits strong organizational skills.
Draws on multi-departmental training and experience to process simultaneous duties in a timely fashion.
Is able to work independently successfully.
Performs all required Quality Control procedures; documents results accurately; follows through appropriately on all outliers.
Operates, maintains and troubleshoots equipment successfully; documents all required activities.
Notifies Supervisors of any unusual or unexpected results.
Reports all critical values to the appropriate person and completes all required documentation.
Maintains all records in a complete, accurate and legible manner.
Is able to teach and communicate ideas and offer solutions to lab problems.
Follows all organizational, departmental, and section policies (i.e. Universal Precautions, Fire Safety, QA documentation, Hazardous Waste Collection).
Notifies Supervisors of all existing and/or potential problems that may compromise laboratory goal.
Conducts self in a professional manner at all times (via apparel, telephone conversation, staff/peer interactions, etc.
Assists with the orientation of new staff members, students, residents, Fellows, etc. as directed.
Reports laboratory test results by using the Laboratory Information System as directed.
Shows interest in job related continuing education, particularly with attendance at courses, classes, seminars and participation in lab meetings.
Demonstrates a commitment to self-knowledge in technical skills and scientific knowledge by attending workshops and in-services when permissible both internal and external to the medical center.
Supports the department goal of effective cooperation and communication with staff, peers and members of other hospital departments.
Demonstrates reliability with consistent attendance and punctuality at work and department meetings.
Performs other related duties as directed.
B. Responsibilities/Non-Essential Functions:
Reviews lists to ascertain duties are complete.
Participates in investigational and correlation studies as needed.
Transports specimens and reports as requested.
V. Reporting Requirements: