Job Description

Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where out patents live.  Steward - the largest privately held health care company in the U.S. - owns and operations 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals.  In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lies through the company's managed care and health insurance services.  The total number of paneled lives within Steward's integrated care network is projected to reach 3 million in 2018.


Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, New Jersey, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year. 
Key Responsibilities
Greets all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere
Checks in patients in a timely manner, explains financial requirements and collects payments for office visits and clinic procedures
Verifies patient insurance information and obtains insurance authorizations
Coordinates with clinic staff to ensure a positive patient flow and waiting room experience
Timely responses to patient inquiries and timely completion of assigned tasks
Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests
Assists in routine clerical functions such as filing of medical information in patient's records, locating and preparing department charts, obtaining medical records from other providers and entering charges for billing purposes
May assist with front and back office duties as assigned simultaneously
Facilitates timely closing of clinic and follows closing procedures
Completes assigned training and education
Performs other duties as determined by the Practice Manager or Clinic Director


Qualifications

Minimum Requirements
Demonstrated ability to communicate effectively on the phone, in writing and via email
Ability to exercise discretion on sensitive and confidential matters
Demonstrated computer skills with data entry software
Must be able to flex schedule in accordance with patient and provider schedules
High School diploma or GED equivalent is required 
Institutional accreditation and degree obtainment will be verified upon hire
Preferred Qualifications
One or more years of demonstrated office or reception experience
One or more years experience in an outpatient clinic or other healthcare setting
Experience with Electronic Medical Records (EMR) systems
Demonstrated knowledge of medical terminology
Bilingual in English and Spanish
 
Physical Requirements
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools

Please Note

All positions subject to close without notice
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Application Instructions

To apply directly to Steward Health Care, please click the link below. Another window will open and allow you to apply directly online.

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