Job Description

Steward Health CareSystem LLC ("Steward") is a fully integrated, physician-led nationalhealth care services organization committed to providing the highestquality of care in the most cost-efficient manner in the communities where outpatents live.  Steward - the largest privately held health care company inthe U.S. - owns and operations 35 community hospitals across nine states,serves over 1,000 distinct communities and employs approximately 40,000 healthcare professionals.  In addition to our hospitals, the Steward providernetwork includes 4,800 providers, 25 urgent care centers, 87 preferred skillednursing facilities, substantial behavioral health offerings, over 7,300hospital beds under management, and approximately 1.5 million full risk coveredlies through the company's managed care and healthinsurance services.  The total number of paneled lives withinSteward's integrated care network is projected to reach 3 million in 2018.


StewardMedical Group (SMG), Inc. is Steward's multi-specialty group practice with over4,500 employees including over 1,800 physicians and advanced practitioners. SMGoperates approximately 450 practice locations throughout Massachusetts,Southern New Hampshire, Rhode Island, New Jersey, Pennsylvania, Ohio, Florida,Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 millionpatient encounters per year. 
Key Responsibilities
Greets all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere
Checks in patients in a timely manner, explains financial requirements and collects payments for office visits and clinic procedures
Verifies patient insurance information and obtains insurance authorizations
Coordinates with clinic staff to ensure a positive patient flow and waiting room experience
Timely responses to patient inquiries and timely completion of assigned tasks
Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests
Assists in routine clerical functions such as filing of medical information in patient's records, locating and preparing department charts, obtaining medical records from other providers and entering charges for billing purposes
May assist with front and back office duties as assigned simultaneously
Facilitates timely closing of clinic and follows closing procedures
Completes assigned training and education
Performs other duties as determined by the Practice Manager or Clinic Director


Qualifications

Minimum Requirements
Demonstrated ability to communicate effectively on the phone, in writing and via email
Ability to exercise discretion on sensitive and confidential matters
Demonstrated computer skills with data entry software
Must be able to flex schedule in accordance with patient and provider schedules
High School diploma or GED equivalent is required 
Institutional accreditation and degree obtainment will be verified upon hire
Preferred Qualifications
One or more years of demonstrated office or reception experience
One or more years experience in an outpatient clinic or other healthcare setting
Experience with Electronic Medical Records (EMR) systems
Demonstrated knowledge of medical terminology
Bilingual in English and Spanish
 
Physical Requirements
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools

Please Note

All positions subject to close without notice
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Application Instructions

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