Patient Service Specialist

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated full time Patient Service Specialist in our busy Pediatrics department.

The successful candidate will:

• Scheduling, referral management, check-out, triaging calls appropriately while managing a multi-line phone system.
• Scheduling appointments accurately and efficiently.
• Managing physician schedules by following up on patient no-shows.
• Demonstrating courteous phone manners and cooperative behavior towards patients, visitors, coworkers and providers.
• Performing duties as a team member, integrating activities with fellow employees and providers in all departments.

Qualifications:

• High School diploma or equivalent required.
• 2 years of prior medical secretary or medical office experience preferred but not required
• Familiarity with using an electronic medical record (EMR) such as Athena, and a strong understanding of medical terminology is a plus
• Experience working with various insurance companies to obtain prior authorizations, plans and referral procedures strongly preferred.

We offer you:

• Paid time off – vacation, sick, holiday
• Medical, dental, vision and other elective insurance
• Tuition reimbursement
• 401K with company contribution
• Supportive culture and professional development
• Internal growth opportunities

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org