Job Description

Working under the day to day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, filling orders, delivering, and stocking. The job requires excellent communication skills and a desire to work in a fast-paced environment.

If unlicensed at the time of hire, it is required that the Pharmacy Technician Trainee completes a Board Accredited Training Program within 2 months. Once licensed or if licensed at the time of hire, it is expected a Pharmacy Technician Trainee become certified within 6m. The responsibilities below may be further narrowed dependent on the state of employment’s scope of practice for non-certified Pharmacy Technicians.

Works under the supervision of:

  • Pharmacy Leadership

KEY RESPONSIBILITIES:

Ordering/ Receiving

  • Assists with receiving order from wholesaler
  • Scans in delivery
  • Properly inventories/stickers delivery to ensure all items are received
  • Confirms that each med is “scannable”. Involves pharmacist when appropriate
  • Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low
  • Repackages medications from bulk to unit-dose when necessary

Inventory Management

  • Checks expiration dates in and outside the department
  • Credits and debits patients in Meditech if meds reordered or returned
  • Resolves missing medication issues
  • Ensures all medications are properly labeled
  • Properly disposes of medications, hazardous substances, sharps
  • Properly identifies and returns expired meds eligible for credit
  • Assists in semi-annual inventory activities as needed

Fills Medication Orders

  • Receives labels and orders, and is able to accurately select proper drug, dosage form and strength
  • Accurately retrieves medications from ADC fill list
  • Neatly organizes filled meds in bin for Pharmacist to check
  • Accurately retrieves medications as requested at the window
  • Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, “tackle boxes” in preparation for pharmacist to check.
  • Accurately fills OR Machines

Delivers medication

  • Performs routine rounds to patient care areas and units in timely manner
  • Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.
  • Updates machines with current date for drug
  • Outdates meds in ADC at each delivery to machine
  • Returns meds from the floors when need

Fills Automated Dispensing Cabinet (ADC)

  • Under stands process of loading and unloading
  • Fills ADC accurately by consistent use of scanner
  • Loads meds in a neat precise manner without overfilling pocket
  • Is able to trouble shoot minor equipment issues with ADC
  • Is able to reboot equipment as needed

Communication

  • Uses exceptional customer service skills/communication to resolve issues
  • Answers phones and triages phone calls that need a pharmacists
  • Communicates well with nursing and other staff outside of the pharmacy department

Professionalism

  • Maintains a high degree of professionalism within and outside the department
  • Maintains excellent working relationships with others
  • Dresses professionally
  • Maintains a neat, clean and organized work area
  • Represents the Department of Pharmacy and acts as liaison if needed when outside the department
  • Complies with HIPAA policies
  • Supports the training of new staff
  • Manages time effectively and prioritizes accordingly

Maintains Logs

  • Responsible for the daily accurate documentation of logs including but not limited to : refrigerators, hood cleaning, eye wash
  • Reports any omissions or errors

Handle Controlled Substances

  • May not handle Federal Controlled Substances
  • Immediately reports any concerns/discrepancies to pharmacist or supervisor

REQUIRED KNOWLEDGE & SKILLS:

(Examples: Ability to work independently and take initiative; Good judgment and problem solving skills; Communication skills; Interpersonal and organizational skills; Level of confidentiality)

  • Written and oral communication skills
  • Ability to work in a team environment
  • Ability to problem solve
  • Ability to provide a high level of customer service to patients visitors and staff

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

  1. Education:
  2. Experience (Type & Length):
  • Certification/Licensure: Technician Certification must be obtained within 6 months of hire or once newly licensed as a Pharmacy Technician Trainee..
  • State registration as required
  • Is responsible for completing all educational modules including but not limited to: Steward University
  1. Software/Hardware:
  2. Other:

Application Instructions

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