Pharmacy Technician, II
Working under the day to day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking. Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required. The job requires excellent communication skills and a desire to work in a fast-paced environment.
Reports to the Pharmacy Director.
- Is responsible for maintaining licensure CPhT and State registration as required
- Is responsible for completing all educational modules including but not limited to: Steward University
- Performs Gloved finger-tip and media fill test as required.
- Written and oral communication skills
- Basic math needed for compounding
- Ability to work in a team environment
- Ability to problem solve
- Ability to provide a high level of customer service to patients visitors and staff
- TEAM WORK
- Involves other departments in project planning and implementation.
- Supports others in the Pharmacy department and provides help and assistance when possible.
- Regularly attends and participates in team and/or departmental meetings and activities.
- Keeps others in the department informed of relevant information.
- Regularly offers and requests constructive feedback and coaching.
- Establishes and maintains effective working relations.
- SERVICE EXCELLENCE (both internal and external)
- Welcomes patients/customers/employees in a warm, friendly manner.
- Actively listens and constructively responds to questions and concerns in a timely manner.
- Ensures that the dignity of the patient/customer/employee is maintained at all times.
- Abides by and upholds the hospital’s service excellence standards.
- Respects the diversity of the patient/customer/employee population.
- Demonstrates safe and effective use of equipment. (MediTech, Pyxis, fax, copier, software programs)
Career Ladder Criteria (as applicable by site)
- Performs Hazardous Compounding
- Performs batch sterility tests
- Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
- Assists in revising training materials
- Demonstrates Intermediate skill performance by performing at least one of the following
- Intermediate Purchasing Skills
- Decentralized Pharmacy Services
- Medication Histories
- ADC optimization
- Assists with receiving order from wholesaler
- Scans in delivery
- Properly inventories/stickers delivery to ensure all items are received
- Confirms that each med is “scannable”. Involves pharmacist when appropriate
- Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low
- Repackages medications from bulk to unit-dose when necessary
- Performs calculations for dosing, unit conversions, admixture volumes
- Prepares clean room and sterile products area for daily use
- Follows clean room policies and procedures
- Prepares low and medium risk sterile and non-sterile compounds
- Complies with Universal precautions and uses Aseptic technique when compounding
- Checks expiration dates in and outside the department
- Credits and debits patients in Meditech if meds reordered or returned
- Resolves missing medication issues
- Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.
- Ensures all medications are properly labeled
- Properly disposes of medications, hazardous substances, sharps
- Properly identifies and returns expired meds eligible for credit
- Assists in semi-annual inventory activities as needed
Fills Medication Orders
- Receives labels and orders, and is able to accurately select proper drug, dosage form and strength
- Accurately retrieves medications from ADC fill list
- Neatly organizes filled meds for checking.
- Accurately retrieves medications as requested at the window
- Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, “tackle boxes” in preparation for pharmacist to check.
- Accurately fills OR Machines
- Performs routine rounds to patient care areas and units in timely manner
- Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.
- Updates machines with current date for drug
- Outdates meds in ADC at each delivery to machine
- Returns meds from the floors when need
Fills Automated Dispensing Cabinet (ADC)
- Under stands process of loading and unloading
- Fills ADC accurately by consistent use of scanner when required
- Loads meds in a neat precise manner without overfilling pocket
- Is able to trouble shoot minor equipment issues with ADC
- Is able to reboot equipment as needed
- Responsible for the daily accurate documentation of logs including but not limited to: refrigerators, hood cleaning, eye wash
- Reports any omissions or errors
Handle Controlled Substances
- Understands the importance of excellent record keeping, accuracy and handoffs when dealing with Controlled Substances.
- Immediately reports any concerns/discrepancies to pharmacist or supervisor