Job Description

Job Summary:
Working under the day to day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, filling orders, delivering, and stocking. The job requires excellent communication skills and a desire to work in a fast-paced environment.
If unlicensed at the time of hire, it is required that the Pharmacy Technician Trainee completes a Board Accredited Training Program within 2 months. Once licensed or if licensed at the time of hire, it is expected a Pharmacy Technician Trainee become certified within 6m. The responsibilities below may be further narrowed dependent on the state of employment’s scope of practice for non-certified Pharmacy Technicians.

Works under the supervision of:
• Pharmacy Leadership

Licensure and Competencies
• Technician Certification must be obtained within 6 months of hire or once newly licensed as a Pharmacy Technician Trainee..
• State registration as required
• Is responsible for completing all educational modules including but not limited to: Steward University

Ordering/ Receiving
• Assists with receiving order from wholesaler
• Scans in delivery
• Properly inventories/stickers delivery to ensure all items are received
• Confirms that each med is “scannable”. Involves pharmacist when appropriate
• Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low
• Repackages medications from bulk to unit-dose when necessary

Inventory Management
• Checks expiration dates in and outside the department
• Credits and debits patients in Meditech if meds reordered or returned
• Resolves missing medication issues
• Ensures all medications are properly labeled
• Properly disposes of medications, hazardous substances, sharps
• Properly identifies and returns expired meds eligible for credit
• Assists in semi-annual inventory activities as needed

Fills Medication Orders
• Receives labels and orders, and is able to accurately select proper drug, dosage form and strength
• Accurately retrieves medications from ADC fill list
• Neatly organizes filled meds in bin for Pharmacist to check
• Accurately retrieves medications as requested at the window
• Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, “tackle boxes” in preparation for pharmacist to check.
• Accurately fills OR Machines

Delivers medication
• Performs routine rounds to patient care areas and units in timely manner
• Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.
• Updates machines with current date for drug
• Outdates meds in ADC at each delivery to machine
• Returns meds from the floors when need

Fills Automated Dispensing Cabinet (ADC)
• Under stands process of loading and unloading
• Fills ADC accurately by consistent use of scanner
• Loads meds in a neat precise manner without overfilling pocket
• Is able to trouble shoot minor equipment issues with ADC
• Is able to reboot equipment as needed

Communication
• Uses exceptional customer service skills/communication to resolve issues
• Answers phones and triages phone calls that need a pharmacists
• Communicates well with nursing and other staff outside of the pharmacy department

Professionalism
• Maintains a high degree of professionalism within and outside the department
• Maintains excellent working relationships with others
• Dresses professionally
• Maintains a neat, clean and organized work area
• Represents the Department of Pharmacy and acts as liaison if needed when outside the department
• Complies with HIPAA policies
• Supports the training of new staff
• Manages time effectively and prioritizes accordingly

Maintains Logs
• Responsible for the daily accurate documentation of logs including but not limited to : refrigerators, hood cleaning, eye wash
• Reports any omissions or errors

Handle Controlled Substances
• May not handle Federal Controlled Substances
• Immediately reports any concerns/discrepancies to pharmacist or supervisor

Knowledge and Skills
• Written and oral communication skills
• Ability to work in a team environment
• Ability to problem solve
• Ability to provide a high level of customer service to patients visitors and staff

Application Instructions

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