Pool Social Worker (Variable Shift); Case Management
Under the direction of the Department Director, coordinates patient’s care from pre-admission, through hospitalization, to post-discharge follow-up with emphasis on collaborative relationships with patients and families, clinical nurses, physicians, and other health team members to best meet the patient’s physical, emotional, and spiritual needs. Assists patients and families in coping with problems resulting from severe or long-term illness, and with difficulties in recovery and rehabilitation. In doing so, interviews patients and families to obtain psycho-social history, assists patients in resolving environmental difficulties interfering with attainment of maximum benefits from medical care and conducts routine discharge planning. Prepares and updates social work case records including nature of social problems, patient and family progress, and treatment administered. Directs patients to designated community agencies or resources, as necessary. Specifically, the Case Manager uses a problem solving process that includes assessment, problem identification, goal definition, plan development, evaluation and revision of the plan to achieve optimum patient outcomes.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Approximately six to twelve months on the job experience necessary in order to gain full knowledge of federal, state and local regulations related to discharge planning and knowledge of health and welfare resources and facilities.
- Current state license as a Social Worker or Professional Counselor required.
- Current American Heart Association Healthcare Provider certification required.
EDUCATION & TRAINING:
- Knowledge of social work/licensed professional counselor theories, therapies and techniques of casework processes, and principles of public welfare at a level normally acquired through completion of a Licensed Professional Counselor or Master’s degree in Social Work with course work in Medical Social Work preferred from an accredited Graduate School of Social Work (Bachelor’s degree in Social Work or licensed BSW through the grandfathering process and/or work experience can be counted in lieu of a Master’s degree).
- Interpersonal skills necessary in order to obtain information from patients and families provide counseling to same and interact effectively with patient’s families and hospital patient care personnel.
- Analytical skills necessary in order to assess patient’s needs develop associated discharge planning and provide sound advice and guidance.
- Ability to concentrate and pay close attention to detail for up to fifty percent of work time when interviewing patients, providing therapy, preparing discharge plans and the like.