Security Officer - 32 Hours
Under the direction of the Security Sergeant/Director of Security, provides security and safety of all staff, visitors and patients. Handles all traffic related matters. Functions as a resource regarding hospital information for patients and visitors. Maintains a safe environment for all visitors, patients and employees at Carney Hospital. Projects an image of professionalism in communication, appearance and conduct. Maintains a working knowledge of departmental standard operating procedures. Must maintain an active knowledge of security emergency procedures and environment of care standards. Performs other duties as assigned by the Security Sergeant/Director of Security.
Ø Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the hospital.
Ø Responds quickly and effectively to emergent and non-emergent situations.
Ø Ensures only authorized personnel are admitted onto hospital premises.
Ø Escorts visitors, patients and personnel to and from parking areas upon request.
Ø Maintains current information in lost and found logs. Notifies the D.O.S and the Sergeant when items are reported missing or are located.
Ø Serves as a member of the Fire Control Team and responds to all fires
Ø Investigates incidents of unusual circumstances reported by hospital personnel, visitors, physicians or patients and reports all incidents, verbally or through general incident form, by the end of each shift.
Ø Writes accurate, clear and legible incident reports and documents investigatory steps and results.
Ø Responds to emergency calls for assistance to control disorderly conduct or combative patients including assisting patient care staff in restraining patients. Maintains annual de-escalation certification through the hospital training program.
Ø Patrols grounds by utilizing the security vehicle.
Ø Patrols the parking areas on foot and by vehicle to enforce the hospital parking policy program.
Ø Reports all safety and fire hazards observed on routine patrols and inspections.
Ø Assists and gives courteous responses to any inquiries made by patients, visitors or personnel.
Ø Monitors the hospital using electronic security equipment (closed-circuit television, alarms, etc.).
Ø Enforces all hospital policies and procedures as assigned by Administration and the Security Department Director.
Ø Adheres to dress code, appearance is neat and clean.
Ø Completes annual education requirements.
Ø Maintains patient and personnel confidentiality at all times.
Ø Reports to work on time and as scheduled, completes work within designated time.
Ø Completes time sheets according to departmental policy. Employees utilizing time cards will only punch themselves in and out on each shift.
Ø Wears identification in plain view at all times while on duty.
Ø Represents the organization in a positive and professional manner.
Ø Performs all other responsibilities as directed and needed.
Ø Communicates the mission, ethics and goals of Carney Hospital.
REQUIRED KNOWLEDGE & SKILLS:
(Examples: Ability to work independently and take initiative; Good judgment and problem solving skills; Communication skills; Interpersonal and organizational skills; Level of confidentiality)
Any combination of experience equivalent to at least 2 years in Security/Healthcare Operations, field experience in a law enforcement agency or prior service in the United States Military preferred. Demonstrated effective communication, interpersonal skills, safety measures and de-escalation skills acquired through appropriate training.