Job Description


The Social Worker provides direct care to patients and their families experiencing social and interpersonal adjustment problems caused or complicated by psychiatric and/or chemical dependency illness or disability. Performs psychosocial and family assessment, provides family therapy, participates in multidisciplinary treatment planning, collaborates with existing outpatient treatment teams including but not limited to: treating clinicians, DMH case-workers, and DSS case-workers, nursing/rest homes, assisted living programs etc. Develops comprehensive aftercare/disposition plans, and when caseload permits, provides group therapy.

This is a per diem position with the availability of 8:00am - 4:30pm.


Accountable to the Lead Social Worker


1. Graduate of an accredited school of social work.

2. Current licensure, LICSW, in the state of Massachusetts.

3. Proven interpersonal and organizational skills, as well as the ability to function as a team member.

4. Demonstrated knowledge of all treatment services available, and treatment and discharge planning.



A. Involves other departments in project planning and implementation.

B. Supports others in the department and provides help and assistance when possible.

C. Regularly attends and participates in team and/or departmental meetings and activities.

D. Keeps others in the department informed of relevant information.

E. Regularly offers and requests constructive feedback and coaching.

F. Establishes and maintains effective working relations.

2. SERVICE EXCELLENCE (both internal and external)

A. Welcomes patients/customers/employees in a warm, friendly manner.

B. Actively listens and constructively responds to questions and concerns in a timely manner.

C. Ensures that the dignity of the patient/customer/employee is maintained at all times.

D. Abides by and upholds the hospital's service excellence standards.

E. Respects the diversity of the patient/customer/employee population.

F. Demonstrates safe and effective use of equipment.


1. Job Knowledge

A. Provides leadership in team meetings by facilitating team paper work being signed by the multidisciplinary team.

B. Documents all interventions in the patient's medical record including:

1) knowledge of the clinical reason for admission

2) completion of psychosocial assessment

3) patient's willingness to allow family contact/meetings

4) ongoing efforts to encourage patient to allow family work when they may not have agreed upon initial assessment

5) family contact/meetings

6) collaboration with existing outpatient clinicians and involved agencies i.e. DMH, DSS, nursing homes etc.

7) contact with PCPs for managed care patients regarding admission and discharge information

8) discharge plan including dates and times of outpatient appointments

9) disposition i.e. home, nursing home, rest home etc.,

10) specific information faxed to outpatient providers and/or nursing homes etc.

11) family supports discharge and the aftercare plan

C. Demonstrates working knowledge of job by seeking guidance and direction of supervisor as necessary for optimal performance.

D. Follows established hospital policies and procedures, and regulatory agency standards of care in performing job functions.

2. Clinical Competency/Ethics

A. Demonstrates competency in psychosocial assessment and makes recommendations to the multidisciplinary team for treatment planning based on results of assessment.

B. Demonstrates competency in family assessment and therapy for psycho-educational needs in adjusting to those problems directly related to or precipitated by illness including but not limited to attitudes about mental illness and substance abuse, aftercare needs, and rehabilitation needs.

C. Assists patient and family in maximizing response to psychiatric care, and strives to preserve patients and family's optimal level of social functioning.

D. Demonstrates competency in assessing appropriate aftercare/disposition needs and knowledge of available resources to address patient and family needs.

E. Respects the diversity of patients and families and adjusts clinical interventions to accommodate cultural differences.

F. Employs techniques of crisis prevention intervention and/or crisis intervention.

G. Conducts group therapy displaying good theoretical knowledge and good technique.

H. Identifies clinical issues that could increase risk factors for patients and families and discusses with supervisor.

I. Operates within NASW ethical standards of care.

J. Ensures patient dignity and respects patient's values.

3. Interpersonal/Communication Skills/Team Work

A. Acts as role model with demonstrated knowledge and proficiency in social work.

B. Interacts and communicates with others in a way that promotes a positive and cooperative work environment.

C. Is supportive of others and provides help and assistance when possible.

D. Demonstrates initiative and enthusiasm in performing job duties.

E. Accepts and acts upon constructive criticism.

F. Establishes and maintains effective working relationships.

G. Maintains professionalism and composure during difficult situations.

H. Communicates effectively with families and outside agencies, conveying a positive, professional image as a representative of the hospital.

I. Regularly attends and participates in team meetings and effectively communicates patient needs to the multidisciplinary team.

J. Communicates and provides feedback to supervisor on ongoing basis regarding concerns, improvements, changes etc.

K. Participates in department Performance Improvement activities as needed to continually improve department performance.

4. Time Management

A. Completes all fields of psychosocial assessment within 72 hours of being assigned patient.

B. Obtains written consent from patient to contact family, friends, or significant others and existing outpatient clinicians/agencies, makes contacts, and schedules family meeting and/or agency meeting as soon as possible into the admission.

C. Reviews and initiates discharge planning needs during initial assessment and throughout admission, and involves the patient and family in the process.

D. Demonstrates the ability to perform work in an accurate and timely fashion in periods of increased workload and stress.

5. Self-Development

A. Assumes responsibility for ongoing professional development through meetings and conferences to maintain licensure CEU requirements.

B. Exhibits willingness and interest to master new skills.

C. Identifies professional goals and evaluates goals yearly.

D. Participates in professional meetings and/or organizations to network and expand knowledge base.

Application Instructions

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