Steward Health CareSystem LLC ("Steward") is a fully integrated, physician-led nationalhealth care services organization committed to providing the highestquality of care in the most cost-efficient manner in the communities where outpatents live. Steward - the largest privately held health care company inthe U.S. - owns and operations 35 community hospitals across nine states,serves over 1,000 distinct communities and employs approximately 40,000 healthcare professionals. In addition to our hospitals, the Steward providernetwork includes 4,800 providers, 25 urgent care centers, 87 preferred skillednursing facilities, substantial behavioral health offerings, over 7,300hospital beds under management, and approximately 1.5 million full risk coveredlies through the company's managed care and healthinsurance services. The total number of paneled lives withinSteward's integrated care network is projected to reach 3 million in 2018.
Steward Medical Group(SMG), Inc. is Steward's multi-specialty group practice with over 4,500employees including over 1,800 physicians and advanced practitioners. SMGoperates approximately 450 practice locations throughout Massachusetts,Southern New Hampshire, Rhode Island, New Jersey, Pennsylvania, Ohio, Florida,Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 millionpatient encounters per year.
The role of the Surgical Technician is to provide outstanding support to physicians and healthcare providers while providing exceptional care to patients and customers within the clinical scope of a Surgical Tech. The Surgical Tech ensures that patients’ needs and expectations are met and all necessary preparations are completed for the surgical process. Surgical Tech's are responsible for ensuring the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter.
Performs "scrub" duties for surgical procedures, including but not limited to; picking of surgical procedure supplies, setting up surgical instrumentation, performing duties during intra-operative phase, and participating in clean up after procedure(s)
Assists with front and back office duties
Prepares patients to be seen by physicians
Collects vital signs and testing as required by the healthcare provider
Assists provider with collection, documentation, processing, and verification of information related to patient care in an EMR system.
Keeps patients informed of wait times and manages visit expectations
Performs diagnostic tests and processes and enters results
Communicates patient concerns and needs to the healthcare provider
Timely responses to patient inquiries and timely completion of assigned tasks
Completes documentation of patient interactions
Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests
Assists in routine clerical functions such as filing of medical information in patient's records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes
Facilitates timely closing of clinic and follows closing procedures
Completes assigned training and education
Performs other duties as determined by the Practice Manager or Clinic Director
This position requires verifiable successful completion of an accredited Surgical Technician program
Demonstrated ability to communicate effectively on the phone, in writing and via email
Ability to exercise discretion on sensitive and confidential matters
Demonstrated computer skills with data entry software
Must be able to flex schedule in accordance with patient and provider schedules
High School diploma or GED equivalent is required
Institutional accreditation and degree obtainment will be verified upon hire
Two or more years experience in an outpatient clinic or other healthcare setting
One or more years of demonstrated customer service experience
One or more years experience using electronic medical records (EMR)Physical Requirements:
Bilingual in English and Spanish
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools.
All positions subject to close without notice
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Must be willing to float to other locations