Job Description

Location: St. Elizabeth's Medical Center
Posted Date: 2/14/2020
Unit Secretary, Per Diem, Varied Shifts, Weekends As Needed, Holidays Required

I. Position Function:

Under the supervision of the Patient Care Director, the unit secretary will perform a variety of secretarial duties in support of the administrative and clinical functions on the unit to which he/she is assigned.

II. Job Relationships:

Supervised and/or reportable to the following, by job category:

- Patient Care Director

- His/her designee

Must be able to collaborate and effectively communicate with physicians, nurses and other health care professionals.

III. Authority:

To coordinate the shift activities of the unit as outlined below.

IV. A. Responsibilities/Essential Functions:

1.) "Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards."

COMMUNICATION:

- Serves as unit receptionist, greeting visitors and, when necessary, directing personnel to

various locations.

- Checks unit and individual e-mail at least once a shift.

- Serves as a resource/preceptor to new unit secretaries and RNs regarding computer training needs/skills.

- Answers telephones using proper etiquette and relays messages/information as necessary.

- Pages Codes as directed using correct emergency number.

- Pages health care providers as directed.

- Serves as a communications liaison between unit and other departments.

- Serves as a communication liaison among patients, family members, doctors and nurses.

- Participates in staff meetings/conferences as appropriate. Attends monthly unit

secretary meeting.

- Maintains a professional demeanor to patients, professional staff, co-workers, and maintains

positive customer relations skills.

- Distributes mail.

- Arranges patient transport using the VIP system.

- Arranges for the transportation of specimens to the lab using the VIP system and Pneumatic

Tube System.

- Brings all sign-in sheets to staffing office daily.

ADMISSIONS:

- Assembles new admit packets and charts with forms printed to Blue Chip printer on admission.

- Obtains old medical records from the Medical Record Department as needed.

- Labels patients room according to unit protocol.

- Calls admitting with all new admits, transfers and room changes to the unit in a timely manner.

- Obtains HO assignments for all new admissions, transfers, and post them.

- Using the Blue Chip System, Forms are printed as needed: Patient ID bracelets,

Patient labels, Face sheet, Physician orders, Multi-disciplinary Notes, Emergency

Department forms, Med sheets, Consult sheets, Consent forms and Kardex.

- Takes information on new admissions and transfers from the Admitting department and communicates this information to charge nurse.

- Makes sure patient teaching tools are at the bedside.

- Calls transport using the VIP system to send patient valuables (in a valuable envelope)

to the cashier's office.

Application Instructions

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